Skip to content Skip to sidebar Skip to footer
Home / Jawatan Kosong

Jawatan Kosong Guest Service Agent

Majikan : Holiday Inn Express Kota Kinabalu City Centre

Lokasi : Kota Kinabalu

Jawatan : Guest Service Agent

Taraf Jawatan : Tetap

Kekosongan : Lima (5)

Kelayakan Akademik : Diploma

Gaji : RM1,500.00 - RM1,999.00

Deskripsi Tugas :
  • Check Guest In – Efficiently Greet, register and confirm guest particulars and payment details upon check in. Issue keys.
  • Guest Check Out – Print and confirm details of payment and bill for guests upon check out.
  • Answer any guests’ inquiries practically and simply in adherence to brand standards.
  • Handle guests’ complaints appropriately adhering to brand standards or direct them to GSL’s.
  • Handle cashiering, payment and foreign currency exchange accurately.
  • Reliably handle all special needs and requests of guests and repeat visitors.
  • Demonstrate Brand-Hearted behaviors by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
  • Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for daily room allocation.
  • Accurately Enter/Update Reservations.
  • Handle Telephone Enquires efficiently and effectively.
  • Perform in a self-sufficient way in line with business requirements.
  • Great Room – Process Guest Food and Beverage Order, Clear Tables (The Great Room).
  • Refresh food and Beverages in The Great Room.
  • Meeting Room – Set up meeting Room, make tea and coffee, clean meeting room.
  • Clean and Organize Guest Areas and Pick up debris throughout Public Areas.
  • Updating constantly on local knowledge to improve the guest experience.
  • Responsible for Priority Club Rewards (PCR) Enrollment & Recognition
  • Finance / Admin (Petty Cash Processing, Purchasing, Billing)

Cara Memohon :
Permohonan jawatan kosong di atas hanya boleh dilakukan secara "online" di laman rasmi MyFutureJobs. Sila ikuti arahan seperti dibawah.

Klik pada pautan link "permohonan jawatan secara online" di bawah dan rujuk maklumat terperinci permohonan dan syarat-syarat kelayakan lantikan dan perkhidmatan untuk memohon jawatan tersebut.

Tarikh Tutup Permohonan : 13 Julai 2022

Permohonan jawatan secara online disini