Kerja Kosong Sabah November 2023 | Reservation Assistant (Traverse Tours Sdn Bhd)
Majikan : Traverse Tours Sdn Bhd
Lokasi : Kota Kinabalu
Lokasi : Kota Kinabalu
Jawatan : Reservation Assistant
Taraf Jawatan : Tetap
Kekosongan : Satu (1)
Deskripsi Tugas :
Kelayakan Akademik : Diploma
Jadual Gaji : RM1,500.00 - RM1,999.00
Deskripsi Tugas :
- Booking and Reservations: Handle incoming reservation requests via phone, email, or online platforms. Assist customers in making reservations, managing bookings, and providing information about availability, pricing, and policies.
- Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for guests or clients. Handle complaints or concerns professionally and efficiently.
- Managing Systems: Utilize reservation management software or systems to input and track reservations accurately. Update databases with customer information, preferences, and special requests.
- Communication: Liaise with various departments or teams within the organization to coordinate reservations and ensure seamless execution of bookings. Communicate effectively with clients, guests, or customers to confirm reservations and provide necessary details.
- Administrative Tasks: Maintain records of reservations, cancellations, and modifications. Prepare reports on reservation activities, occupancy rates, or other relevant metrics. Handle billing or payment processing related to reservations.
- Problem-Solving: Address issues that may arise during the reservation process, such as overbooking, cancellations, or changes in schedules, and find suitable solutions.
- Up-selling and Promotion: Recommend additional services, upgrades, or packages to enhance the customer's experience and increase revenue.
Cara Memohon :
Permohonan jawatan kosong di atas hanya boleh dilakukan secara "online". Sila ikuti arahan seperti dibawah.
Klik pada pautan link "permohonan jawatan secara online" di bawah dan rujuk maklumat terperinci permohonan dan syarat-syarat kelayakan lantikan dan perkhidmatan untuk memohon jawatan tersebut.
Permohonan jawatan kosong di atas hanya boleh dilakukan secara "online". Sila ikuti arahan seperti dibawah.
Klik pada pautan link "permohonan jawatan secara online" di bawah dan rujuk maklumat terperinci permohonan dan syarat-syarat kelayakan lantikan dan perkhidmatan untuk memohon jawatan tersebut.
Tarikh Tutup Permohonan : 28 Disember 2023